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Prepared and processed from cacao beans, chocolate is widely used in dessert menus, thanks to its unique flavors and texture. The scope of its diversity is often compared with that of wine or coffee. About 4,000 years ago, the ancient Mayans used cacao in their beverages, and after it was introduced to Europe, it served as a luxury food for the nobles. In the 19th century, with the advancement of grinding techniques, the first solid chocolate was born, allowing it to be produced in mass quantities. The current chocolate market has witnessed a new wave formed by famous, artisanal chocolatiers offering boutique chocolate and the “bean-to-bar” trend, which started from the western United States, emphasizing raw features of the ingredient.
Delivery & Returns
Delivery & Returns
We send orders under 2kg via a tracked delivery service with Royal Mail. Shipping to UK mainland addresses is free when you spend £30.00. For orders under £30.00, tracked delivery to UK mainland is £4.00.
Shipping to Europe starts from £8.00, to the USA, Australia and all other worldwide territories shipping starts from £12.00, depending the size and weight of the package.
Orders over 2kg are sent by courier.
Where possible our packaging is made from 100% recycled plastic or paper. In some cases our packaging is not only recyclable it is reusable.
Import duty
Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. PRINT CULTURE has no control over these charges and accepts no responsibility for any additional overseas costs.
Brexit and European Shipping
The UK has now left the EU. The implication is that European customers may be charged import duty. This amount will vary depending on the value and the nature of the goods. The recipient of the goods is responsible for the payment of these charges.
Important: If you refuse the parcel to avoid paying import Duty and the parcel gets returned to us, we will refund you the cost of the item (if it’s returned in sellable condition) only, not the cost of shipping. Returned parcels will not be resent.
Returns & Refunds
If for any reason you are not happy with your purchase, it has been lost or damaged in the post, or you made a mistake when placing your order please contact us at hello@printculture.co.uk as soon as possible.
We aim to resolve and/or provide a refund by the original method of payment within 10 working days. Once processed, debit card/credit card refunds can take up to 5 working days to appear in your account.
If required, we'll provide details of where and what information is required to return your order to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All we ask is that you do this within 30 days of receiving your order.
