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How are you feeling today? A question so simple, yet so powerful. It’s time for all of us to listen to the mental health conversation and do better. This is why in this issue we spoke with people from our community about their experiences, in hope to not only educate ourselves but also to raise awareness about this issue. When someone is struggling, make sure to be there for them. Issue 7 features Annie Guglia, Peach, Melissa Williams, Will Ascott from Free Movement Skateboarding, Aaron Herrington, Kim Sedman, Karl Watson, Yaz Wilkerson, Manny Santiago, Lucy Raemers from The Ben Raemers Foundation, Brandon Turner, Kim Wibbelt and Stefani Nurding. Photographers: Ryan Lebel, Kristoffer Kumar, Grant McLachlan, Leon Bester, Giovanni Reda, Joseph Rubio, Brian Shamanski, Luis Ferrá, Rafal Wojnowski, Richard West, Wes Tonascia, Seu Trinh, Boubacar Aziz Dembélé, Henrik Biemer, Christian Trippe.
Delivery & Returns
Delivery & Returns
We send orders under 2kg via a tracked delivery service with Royal Mail. Shipping to UK mainland addresses is free when you spend £30.00. For orders under £30.00, tracked delivery to UK mainland is £4.00.
Shipping to Europe starts from £8.00, to the USA, Australia and all other worldwide territories shipping starts from £12.00, depending the size and weight of the package.
Orders over 2kg are sent by courier.
Where possible our packaging is made from 100% recycled plastic or paper. In some cases our packaging is not only recyclable it is reusable.
Import duty
Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. PRINT CULTURE has no control over these charges and accepts no responsibility for any additional overseas costs.
Brexit and European Shipping
The UK has now left the EU. The implication is that European customers may be charged import duty. This amount will vary depending on the value and the nature of the goods. The recipient of the goods is responsible for the payment of these charges.
Important: If you refuse the parcel to avoid paying import Duty and the parcel gets returned to us, we will refund you the cost of the item (if it’s returned in sellable condition) only, not the cost of shipping. Returned parcels will not be resent.
Returns & Refunds
If for any reason you are not happy with your purchase, it has been lost or damaged in the post, or you made a mistake when placing your order please contact us at hello@printculture.co.uk as soon as possible.
We aim to resolve and/or provide a refund by the original method of payment within 10 working days. Once processed, debit card/credit card refunds can take up to 5 working days to appear in your account.
If required, we'll provide details of where and what information is required to return your order to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All we ask is that you do this within 30 days of receiving your order.
